| Customization: | Available |
|---|---|
| After-sales Service: | Provide Free Technical Telephone Guidance 24 Hours |
| Warranty: | 24 Months or 4000 Working Hours |
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Audited Supplier Audited by an independent third-party inspection agency
Hunan Tona Machinery Technology Co., Ltd. was established in April 2019, and located in Changsha Economic and Technological Development Zone - a global high-end equipment intelligent manufacturing center. We are committed to providing customers with research and development, production, and technical services of complete container handling equipment, bulk cargo handling equipment, ship repair equipment, and customized equipment. We strive to become a leader in the customization of bulk container handling and high-end equipment.
Service concept: quality determines success or failure, service determines the future
Performance pledges and specific measures
1. Provide standardized customer operation training and equipment maintenance training
2. Provide free technical telephone guidance 24 hours a day, and make countermeasures within half an hour. When guiding the customer to solve the fault, professional and technical personnel will arrive at the customer's site within 24 hours.
3. Regular active and preventive inspection equipment, providing standard inspection form filing, monthly inspection and quarterly inspection.
4. Common accessories are sent out on the same day, and customer parts warehouses can be established according to the equipment situation.
After-sales policy
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